Reference

Banking That Matches Your Wallet

Your ck444r account works the way your phone already does — you fund it from bKash, Nagad or Rocket, and you take money back out to the same wallet.

bKashNagadRocketUpayBank TransferWallet verification
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ck444r Banking That Matches Your Wallet
ck444r Put Money Into Your Account

Put Money Into Your Account

Funding is a three-screen job, and that is on purpose. Open your account page, pick the wallet you already use, and we show you the receiving number plus the exact amount to send. You complete the transfer inside your own bKash, Nagad or Rocket app — we never ask for your wallet PIN on our side. Come back, tap confirm, and your

balance is credited once the wallet reference matches. If you are in Dhaka and the queue is long, the transfer still goes through from your phone. Use the reference number we display so a delayed leg can be traced on the spot.

  • Open the deposit screen — Sign in and head to the deposit tab. We show the wallet options that fit your region and the reference you will need for the transfer.
  • Choose bKash, Nagad or Rocket — Pick the wallet you already use daily. Upay and bank transfer sit alongside it for accounts that prefer a bank rail instead.
  • Send from your wallet app — Copy the receiving number, enter the amount, and confirm with your own wallet PIN inside your bKash, Nagad or Rocket app.
  • Confirm and check your balance — Return to the deposit screen, submit the reference, and your account wallet updates once we match the incoming transfer.
ck444r Take Your Balance Out to Your Wallet

Take Your Balance Out to Your Wallet

Cash-out mirrors the deposit path, which is the point — the money goes back to the wallet it came from. Raise a request from your account, name the amount, and we route it to the same bKash, Nagad or Rocket number you funded with. Because the name on the wallet has to match your verified account, do that verification before your first

payout, not after. One practical habit: keep your wallet number current in the account page. If you change SIMs or open a new Nagad account, update it first. That single step prevents almost every payout query we handle, and it keeps the trail clean on both ends.

  • Raise the payout request — Open the withdrawal tab in your account and pick the wallet you want the money sent to — bKash, Nagad, Rocket or your bank.
  • Enter the amount — Type the figure you want out and check it against your available balance. We show any pending amounts separately so nothing is double-counted.
  • Match your wallet name — The receiver name must match your verified account name. A different name on the wallet is the most common reason a payout is held.
  • Track the request status — Your account page shows whether the request is queued, under check, or sent. Keep the reference in case you need to raise it with support.
ck444r Verify Your Account Once

Verify Your Account Once

Verification is how we keep your balance yours. We ask for your name, your wallet number and a photo ID, usually a National ID card or passport. If the address on the ID differs from your current one, add a recent utility bill. Take the photos in daylight, flat on a table, with all four corners in frame — glare and cropped

edges are what slow the check down. A short selfie may be requested to confirm the face on the document. Once it clears, your payout requests move without repeated questions, and nobody else can lift the account by quoting your numbers alone.

  • Fill in your real details — Use the name exactly as it appears on your ID and on your wallet. Small spelling differences cause holds that take longer to fix than a fresh submission.
  • Upload your ID photo — National ID or passport, all four corners visible, no flash glare. A second document like a utility bill helps if your address has changed.
  • Complete the selfie check — If we ask, take the selfie in daylight without a filter. It confirms the face on the document belongs to the person holding the account.
  • Wait for the clearance — You see the status on your account page. Once verified, your payout path is open and future withdrawals skip the repeated document step.
LOCAL RAILS WE RUN

Wallets We Settle Through

We keep the money rails local because that is what you actually use. bKash, Nagad and Rocket cover most of the country's day-to-day transfers, and Upay plus bank transfer sit alongside for anyone who prefers a bank account. Each option works the same way: we show the destination, you send from your own app, and the reference ties it back to your account. Nothing here needs a card, and nothing needs a trip to a

bKash The wallet most of our Bangladesh transfers start from. Send to the number shown on your deposit screen and confirm in the bKash app with your PIN.
Nagad Works the same way as bKash — copy the receiving number, send the amount, then submit the reference back on your account page for matching.
Rocket Handy if you already hold a Rocket account. Use the reference we display so a delayed leg can be traced quickly from either side.
Upay and bank transfer For accounts that prefer a bank rail. Same rule applies: the name on the sending account must match the name on your verified account.

What You Ask Us About Money

These are the questions our support desk fields most often, answered plainly. If your situation is not covered here, bring the reference number from your account page and our Bangladesh support team can trace the transfer from their side. Availability of any funding route depends on your local law and eligible regions.

bKash, Nagad and Rocket are the main three, with Upay and bank transfer available as well. The options shown on your deposit screen depend on your region and what your account is set up for.

Send the amount you entered on the deposit screen and keep the reference we display. Mismatched references are the usual cause of a transfer sitting unmatched, and matching them is what lets us credit your balance.

Most holds come from a receiver name that differs from your verified account name, or an unfinished document check. Fix the wallet name or complete verification and the request moves again from the queue.

The figures are shown on your account page when you open the deposit or withdrawal screen, and they can differ by wallet. Check that line before you send so your transfer does not land below the threshold.

Bring the reference number and the wallet name to support and we can follow the leg from our side. Publishing a fixed timeframe would be guesswork, so we check the actual status instead of promising a clock.

No. The wallet has to be in your own verified name, because that is how we return payouts to the right person. A third-party number will hold the transfer and slow your own cash-out later.
Reference

Ck444R Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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